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July 20, 2022
Question

When adding a transaction from square i am getting an error message about make sure all your transactions have a gst rate how do i fix this?

  • July 20, 2022
  • 1 reply
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1 reply

July 20, 2022

Hi there alannah9-hotmail,

 

It's vital that all your transactions are entered correctly so that your books can be balanced. QuickBooks Online is a great tool able to import transactions from various software, like Square, with the use of apps to save you time with data entry. I can point you in the right direction for support.

 

When the transactions are added, make sure that a tax code is selected, as transactions can't be added without a tax code. If there is a tax code for the transaction and you receive the error, or for further assistance, I recommend reaching out to the QuickBooks Online support team. They'll be able to provide some assistance with the error and notify our engineers if necessary. You can reach out to them using these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.