Skip to main content
December 19, 2021
Question

When I import older transaction from my online banking into csv file format even if I corstly match date descrition debit credi etc.. it will always give an error message stating that I should chex for odd transaction when there are none

  • December 19, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

December 20, 2021

Hi jeanmadore1,

Welcome to the Community. Being able to manually import your banking transactions is essential to keeping your books up to date. QuickBooks Self-Employed is a great program that gives you the ability to manually import your transactions into your account. I'd be glad to point you in the right direction to manually import your banking transactions.

This type of issue can be caused by browser cache and cookies as they can prevent the system from functioning efficiently. I encourage you to take the following steps to perform browser troubleshooting
.


If the steps provided above don't work, I recommend that you contact our customer support team as they can have a closer look at how to resolve this. You can refer to the steps mentioned in this article  to reach out to our customer support team.

Feel Free to reach out if you have any questions, I'll be happy to help.