When I try to export an ROE it’s saying block 5 is empty but in the settings I have the business number in. Any help?

Hi craig-titusmecha,

Welcome to Community!  It's essential that your QuickBooks Online Payroll is set up accurately, to ensure your payroll forms and remittances are accurate.  I'd be glad to assist!

To enter your CRA payroll number, follow these steps;

1. Open your Settings ⚙ and select Payroll Settings

2. Click on the Edit 📝 in the Federal Tax section

3. Enter your payroll Business Number along with the RP number

4. Complete the remaining fields and hit Save

Note; If you don't have a Payroll Business Number, click here.

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