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A
accountant_not
November 20, 2023
Question

When QuickBooks developers and UI/UX designers lie on their resume.

  • November 20, 2023
  • 1 reply
  • 0 views

Task: Improve user experience in QBO.

 

UI designer: "let's put a frame around company logos, and when the user hovers over it it turns green!!"

Result:

Developer: "time to make a positive change, as I said in the interview. Let me shorten the date format under... what should I choose... under Invoices, yes. I'll make it short despite the time/date format chosen under general settings and displayed literally elsewhere in the QBO system".
Result:

Settings

Anywhere across QBO:

 

Invoices:

    1 reply

    J
    JamesM4
    November 20, 2023

    Hi there,

     

    Thanks for contacting us in the Community. Your feedback is valuable to us and I'll be glad to steer you in the right direction. You can send feedback directly to our engineers by clicking the Gear icon and looking for Feedback. Otherwise, feel free to ask questions related to QuickBooks. I'm here to steer you in the right direction. 

    A
    accountant_notAuthor
    November 21, 2023

    Hi James and thanks for chiming in.

     

    I don't think a feedback would yield any results or at least any attention from your team.

    I've had a ticket opened since July 4th 2023 regarding the time/date formatting.

     

    As per QBO support team request, I uploaded various screenshots of various troubleshooting steps from various systems, even mobile phone, various browsers etc. etc., so they could take a look and confirm that I wasn't lying about my user experience. I even created an account for the QBO support to sign in and confirm themselves.

    No follow up. What. So. Ever. The audit logs didn't reveal any sign-ons using that special account either. At all. It's been 5 and a half months now. It's 151-019-524-72 if you're curious. 

     

    Sometimes I wonder what was that "improvement" that QBO tried to justify their last price increase with.

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