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March 18, 2021
Question

Where is the mileage tracking option on the app. The menu on the app doesn’t match any help pages. It says tracker should be on the right bottom corner. It’s not there.

  • March 18, 2021
  • 1 reply
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1 reply

Lourdes-Fernandez
March 18, 2021
Good morning aofriesen-icloud,

I hope you are having a great week so far. I would love to share an awesome tutorial that goes over the mileage tracking inside of the QBO mobile APP.

How to automatically track mileage with QuickBooks Online mobile app
https://www.youtube.com/watch?v=UYS1s6c6thM

I hope you enjoy the video and have an awesome rest of the day!

Kindest Regards,
Lourdes Fernandez
March 18, 2021

Thanks Lourdes, but these are the videos I have already watched. The videos don’t match what is on the app. If you look at my screen versus the screen on the videos, it is not the same. It does not give the mileage tracker icon and it’s not in the menu. The app says mileage tracker included, but it does not exist when I go into it. Mileage tracker icon is replaced with “profit and loss”. This is what I’ve been trying to figure out for months. 

Lourdes-Fernandez
March 18, 2021

Hello aofriesen-icloud,

 

I am trying to see the image of what you experiencing but I'm unable to see. Are you able to send an image my way so I can help you through this?

 

I would also try uninstalling the QBO APP, then rebooting your phone (just as you would a computer) then re installing the QBO APP and try again to see if this helps.

 

Kindest Regards,

Lourdes Fernandez