Why am I not able to import the QBO data for a client who has stopped his subscription. I see the data but can not import to CaseWare.

Hi annette-jacobs,

Thanks for connecting with us here. QuickBooks is a versatile program that enables you to get your work done faster. I'll be happy to share more info so you're on the right direction. 

While you can access a QBO subscription while it's cancelled, it's important to note that it's only read-only access. This means you can view your data but you can not make entries or changes including the one you've described until the subscription is active. Here's a helpful article that shows you how to: Resubscribe to or reactivate QuickBooks Online. 

Let me know if you have questions. I'll be a message away in case you need anything else.