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T
theritebarbersho
November 22, 2023
Question

Why are my new transactions not showing up with a refresh my account. It was working last week

  • November 22, 2023
  • 1 reply
  • 0 views
My balance from the bank shows correctly on all accounts. But when I try to see and categorized new transactions, it shows 0. I can see then when I go on my bank app but not on QB

1 reply

J
JamesM4
November 22, 2023

Hi there,

 

Welcome back to the Community. The program is designed to help you save time using the powerful features available to you. Rest assured, I'll be happy to assist you so you can get back to doing what you enjoy. 

 

Based on the details you've provided above, I suspect this may be a browser-related issue that's causing the issue. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. 

 

Give this a try and if you have any questions, feel free to reach out here. I've got your back

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