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userpvinfo
October 14, 2022
Question

Why are my transactions not showing up in my bank feeds? Any ideas how to fix this...is this a QB issue or a bank issue?

  • October 14, 2022
  • 1 reply
  • 0 views
The bank balance is correct.  However the balance in QuickBooks is not matching because the payments I have received are not showing up to match to my invoices on the bank feed in Transactions.  This has been going on for almost a week.

1 reply

A
Amanda-B
October 14, 2022

Hey there userpvinfo,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here, Being able to upload your bank feeds in QuickBooks is important. I can point you in the right direction for the best assistance.

 

In order to better assist you, we would need more information. I recommend reaching out to the support team out side of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to see what may be causing the issues you're experiencing. You can reach them by using one of these methods: 

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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