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December 30, 2022
Question

Why are there US payroll forms archived in my QBO CA account under the name of an unknown company?

  • December 30, 2022
  • 1 reply
  • 0 views

1 reply

December 30, 2022

Hi stefnado07,

 

Thanks for reaching out here.  The information you've provided is definitely concerning and not the expected behavior of QuickBooks Online Canada.  I recommend contacting us outside of Community so we can work with you directly and look into this further from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Please feel free to reach back out if you have other questions.  We'd be happy to help!