Why can I no longer submit support tickets? Everything is to the community.

Hi ostoforoff,

We always want to offer the best experience to our customers with easy to find information but it seems we missed the mark here. I'd be happy to help provide you the steps to get in touch with us.

In order to reach out to support we offer three ways to do so. By phone, by chat and through social media/community. You can follow the steps below on how to reach us through each.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Hope this helped.