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July 1, 2024
Question

Why can I not get rid of the pop up in Classic Quickbooks time saying we are updating our term? I can't seem to use that program at all today due to this pop up.

  • July 1, 2024
  • 1 reply
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1 reply

July 2, 2024

Hello lornafriesen80-g,

 

Thanks for reaching out to us here! QuickBooks Online provides ads to create awareness of features offered.  At this time there isn't a way to prevent the ads from popping up, you can select No thanks or simply hit the X to close it. 

 

If the issue persists, please don't hesitate to contact us outside of Community. A member of our Customer Care team will look into this issue in more depth, and escalated it for further investigation if needed.

 

Feel free to reach back out with other questions. We would be happy to help!