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June 15, 2021
Question

Why can't i print my source deduction cheque, every month before this worked....

  • June 15, 2021
  • 1 reply
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1 reply

June 15, 2021

Hello tanya-burgess,

 

It's vital you're able to print your source deduction cheque and I'll be happy to steer you in the right direction. QuickBooks makes it easy to manage your payroll allowing you to save time for the thing you love. 

 

First, I'd like to start by doing some troubleshooting to determine if this isn't a browser-related issue. One of the easy methods of troubleshooting is clearing cache and cookies on your browser. Clearing cache and cookies is a great way to clean your browser allowing it to function more efficiently without having to worry about your browser info getting deleted. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead.

 

Give this a try and keep me posted on what happens. I've got your back.