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September 2, 2023
Question

Why can't I receive the text code?

  • September 2, 2023
  • 1 reply
  • 0 views
I can't receive the verification code sent to my number.  I've already tried multiple times.

1 reply

September 5, 2023

Hi there, 

 

Thanks for connecting with us here. It's vital you're able to receive the text code so you can move forward with your work in QuickBooks. I'd like to help make sure you get the support you need.

 

To get started, I recommend checking to make sure your phone is able to receive texts. Sometimes you may need to power the phone off then back on again in order to refresh the network configurations on your device. I encourage you to try this out and let me know how you make out in the comments below. 

 

I'll be one message away in case you need additional help.