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March 5, 2023
Question

why cant i choose where my ROE gets saved too?

  • March 5, 2023
  • 1 reply
  • 0 views

quickbooks is saving them in a folder that doesnt exist in onedrive so i cant find them after QuickBooks makes the ROE for me. i have tried unsyncing one drive and it is still there .  i have tried searching my hard drive for the ROE file and its not there. i have uninstalled and reinstalled quickbooks that didnt change anything either 

1 reply

March 6, 2023

Hey there BekBek,

 

Thanks for reaching out to us here. Getting you the support you need is important. I would be happy to point you in the right direction for the best assistance possible.

 

In order to better assist you, I recommend reaching out to the support team outside of the Community.They'll be able to verify your account details in a secure setting, as well as view your screen and guide you to your QuickBooks goals. You can reach them by following the method in this link.

 

If you have any other questions, feel free to reach out here.