Skip to main content
M
muskokabusinesss
December 5, 2022
Question

Why doesn't logo print on sales form?

  • December 5, 2022
  • 1 reply
  • 0 views
I added it to the design content. It shows on the "preview" but when I send it to customers it's not there and when I try to print the invoice it isn't there either

1 reply

T
Trish_T
December 5, 2022

Hi muskokabusinesss,

 

Welcome to Community!  Uploading your Company Logo  in QuickBooks Online is a dynamic way to enhance your forms to reflect your Business.  I'd be happy to help!

 

Please ensure your logo is properly formatted prior to uploading it to QuickBooks Online.  Here's a helpful guide for your reference, to assist with adding, customizing or removing logos on sales forms.  

 

If you experience the same result, please contact us.  It would be a pleasure to work with you directly and ensure your logo is applied to your forms without further delay!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach back out if you have other questions.  We'd be glad to assist!

Terms & ConditionsAccessibility statement