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D
DynamiteBooks
May 30, 2022
Question

Why don't journal entries appear in my reports?

  • May 30, 2022
  • 1 reply
  • 0 views

The journal entries have a name attached to them, but if I filter the report to that name, those transactions disappear, even though they show up under the correct name when I run the report grouped by Employee or Customer.

 

For example, I have an employee who wants to see their accrued vacation pay history - but there were adjustments made by journal entry. If I filter by name, the journal entries disappear and the report is WRONG. The only way I can produce this report is to run it with no name filter, export to Excel, and then delete all the other staff (this results in a spreadsheet with thousands of lines and takes a lot of time.) Please fix this.

1 reply

T
Trish_T
May 30, 2022

Hi DynamiteBooks,

 

Thanks for reaching out here.  QuickBooks Online Payroll has the versatility you need when adjustments to accrued vacation are to be applied.  I'll be happy to provide more information so you're on the right track with your work!

 

Entering an adjustment to an employee's vacation policy can be done seamlessly within their profile.  Changes made to the balance will post to your chart of accounts.  When you need to see a breakdown of the employee's vacation time and dollar balance you can run a report by following these steps;

 

1. From the left menu, select Reports

2. Scroll down to Payroll reports and choose Vacation and sick Leave

3. Use the ▼ dropdown menu to select the Employee

4. Hit Run report

 

Based on the information you've provided and the journal entries that have been entered, you'll need to manually calculate the accrued vacation history.  Should you require additional assistance, I suggest reaching out to your accountant.  If you don't have one, we can help you locate a ProAdvisor in your local area.

 

If you have any other questions, feel free to reach back out.  We're always glad to assist!

 

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