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April 20, 2020
Question

Why is my last bank account transaction downloaded March 2 2020 when my account is still connected?

  • April 20, 2020
  • 1 reply
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1 reply

April 20, 2020

Hello paulasmith1,

 

Welcome to the QuickBooks Community! Having your banking transactions come directly into QuickBooks Online is a great way to easily sort through them and manage your books. I'll help you make sure you're able to continue managing your transactions as you'd like.

 

The bank feed connection relies on the program communicating with your bank's website, so there can sometimes be troubles like these where the transactions are missing. I recently responded to someone else with a similar question, so I recommend going through the troubleshooting steps I outlined there and then getting in touch with support to work one-on-one with an agent if you need more help. Here's that thread: I have some transactions on my bank (Tangerine ) account. I synced my bank to QB. QB is updating the total balance of the account, but still not showing the transactions.

 

I hope that helps. Enjoy your week.