Why Is My QuickBooks Payroll Not Calculating Correctly?

hi @harry_944 

If your QuickBooks Payroll isn't calculating correctly, several factors could be at play. Common issues include incorrect employee settings, outdated software, or misconfigured payroll items. Double-check employee classifications, tax rates, and deductions to ensure everything is accurate. Additionally, ensure your QuickBooks software is up to date, as updates often fix bugs and improve functionality. If problems persist, don’t hesitate to reach out to the QuickBooks Support Team at [Scam number removed] for assistance. They can help troubleshoot and resolve your payroll issues efficiently.

Hi harry_944,

Welcome to the Community. Being able to run payroll is essential to ensure that your employees are paid. QuickBooks Online Payroll is a great program that gives you the ability to pay your employees and track your payroll remittances. I'd be glad to help. 

This type of issue can be caused by browser cache and cookies as they can prevent the system from functioning effectively. I encourage you to refer to the following steps to complete some browser troubleshooting.
 

• Clear browser cache.
• Try in a private browser window.
• Use another browser type.
• Make sure you're using supported browsers.
• Turn off any ad and popup blockers temporarily.

If the steps provided above don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account regarding your banking connection. Here are some options available to reach out to our team.

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, in a private message.
   

Let me know if you have questions, I'll be happy to help.