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vnwind
April 20, 2023
Question

Why the profit lost income report missing an item from the invoice

  • April 20, 2023
  • 1 reply
  • 0 views

Hi I am trying to figure out why the Report of line 101 on my GST summary does not match the Net income on my profit and lost report so I drill down report numbers to see where all the numbers are from. 

I discover that the Income Sale from profit and lost report is missing an entry from a particular invoice. Why is that? Please see my screen shot which include the excel download filter by INV # 134  and compare and it to the invoice #134 detail, it is  missing an entry as i highlight on my invoice. How is that possible?

Thank you

 

 

 

1 reply

A
Alex M
April 20, 2023

Hi there vnwind,

 

it's vital that all your transactions be entered correctly for your reports to be accurate. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you can see the profit of your company. I can point you in the right direction for assistance with this transaction.

 

If a transaction isn't showing up properly on a tax report, I recommend reaching out to the QuickBooks Online support team. They'll be able to view the transaction as well as the report with you in a secure setting in order to assist you in making sure it's entered correctly to affect the reports. You can reach out to them using these steps:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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