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R
robertalapointe
September 26, 2024
Question

Workforce

  • September 26, 2024
  • 1 reply
  • 0 views

I have a simple question. I have an employee who wants me to change the address she uses to access her Workforce account. Can I simply change the email address in her profile or do I need to resend a Workforce invite?

1 reply

J
JamesM4
September 26, 2024

Hi there, 


Welcome to the Community. I'll be glad to steer you in the right direction so you can have the employee's account updated. 

 

Re-sending the invite ensures that the employee's account is added using the correct details. In case you decide to do this, check out this article here that shows you how to re-send the invite. Another option would be reaching out to the Workforce support team for additional assistance. You can get in touch with their team using this link here. 

 

Let me know if this info helps. I'll be a message away in case you need anything else. 

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