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May 12, 2020
Question

Working CLIO which syncs with QBO. How to fix error code 6480 You can not delete transaction - it is matched to a transaction that was downloaded into a different a/c

  • May 12, 2020
  • 1 reply
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1 reply

May 12, 2020

Hi there, 

 

I'm happy to learn you're using QuickBooks together with CLIO to help streamline your business. Dealing with error messages can be time-consuming. I'll be happy to assist so you can get back to doing what you love. 

 

QuickBooks is designed to make your work easier and it's essential you don't run into any error messages. Based on what you've described, it's important to make sure that transaction you're working with isn't deleted or the account hasn't been changed. If there were changes made to the transaction , you'll need to manually update it so it syncs. If you keep getting this error, I recommend clearing cache and cookies on your browser. Doing this helps by fixing most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies.

 

Give this a try and if you're still having issues, I recommend contacting our support team using this link.