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Wendy J
November 12, 2021
Question

working remotely

  • November 12, 2021
  • 1 reply
  • 0 views

I will be away from the office for about a month but need to bring QB Desktop with me.  I have downloaded the QB Desktop Pro 2021 onto my laptop using my existing License # and made a backup copy of my QB files onto a flash drive. If the flash drive is inserted into the USB slot, all data files are present and QB program works fine.  However, if I attempt to save a backup on my laptop I receive an error message that says I do not have permission to save in this location.  I am the administrator and only user of this QB program.

1 reply

A
Alex M
November 12, 2021

Hi there Wendy J,

 

It's important that all your data is properly saved so that you can pick up right where you left off. One of the great features of QuickBooks Desktop is being able to open your company file from any computer that has QuickBooks Desktop installed. I can provide some information about this error.

 

This error is a permission error on your computer itself. It may be that you're not running the program as an administrator of the computer or that you may be trying to save the file in an area of your computer that isn't supposed to have such a file. One step to do would be to try saving the file to another location on your computer. Another step would be to try to run QuickBooks Desktop as an administrator on the computer. This can be done by finding QuickBooks Desktop in your Windows menu, then right-clicking to find the option to Run as administrator.

 

If the error persists, I recommend reaching out to your local IT professional, as they'll be able to view the setup of your computer in order to see why your computer is causing this error to happen.

 

If you have any other questions, feel free to reach out here.

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