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A
account20200220
February 20, 2020
Question

Written off invoices appear in AR Aging Report in QBO

  • February 20, 2020
  • 1 reply
  • 0 views

Hi! I recently converted from QuickBooks Desktop to QuickBooks Online and noticed some discrepancies when I ran the AR Aging report. The report shows old invoices that have been written off and their respective journal entry of the write off. When I ran the report on the desktop version it does not show the old invoices or the JE.  The invoices are no longer outstanding since they have been written off. Is there a way to have these not show?

1 reply

J
JamesM
February 20, 2020

Hi there, 

 

Congratulations on making the switch to the cloud. I'll be happy to share more info about reports in QuickBooks. 

 

There are a few factors which contribute to report discrepancies especially after you've just migrated. Here are some of the expected report discrepancies: 

  • Cash basis - Reports may not necessarily match using this accounting method. This is because QuickBooks Desktop and Online don't consider transactions as paid the same way.
  • Inventory recalculation - Your reports may not match up if you imported your inventory information due to FIFO recalculations that may have taken place. There will be a task on your homepage that has a form which will need to be filed with the IRS stating the Inventory Accounting changes that took place.
  • Multi-currency - Transactions with 3 different types of currencies involved do not convert to QuickBooks Online at this time.

There's an article which shows you what to do after you've just migrated to QB Online and I encourage you to check it out here: What to do after converting from QuickBooks Desktop for Windows or Mac to QuickBooks Online.

 

In case you need further assistance, feel free to contact our support team using this link here. 

 

 

A
account20200220Author
March 3, 2020

Hi, this did not solve my issue. We run on an accrual base and have written off a few invoices using journal entries. Is there a way to fix this, I know when you convert to QuickBooks online from Desktop journal entries are applied differently. Any help will be much appreciated

AddieC
AddieC
March 3, 2020

Hi there. Thanks for reaching back out. In that case, I'd encourage you to reach out to our tech support team. It's so important that your data has migrated over properly and that there's no discrepancies. It may be forwarded to our data services department. 

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