WSIB rebate has been entered but the amount owing is still a positive. Does anyone know how to fix this?

All transactions must be recorded accurately for your books to be properly balanced, @info-abalancedbo. I’m here to help ensure your WSIB calculations are accurate in QuickBooks Online (QBO).

Before we proceed, could you clarify how you recorded the amount that still appears as positive? I’d like to better understand the details.

The amount of WSIB owed in QuickBooks is calculated based on the pay for the period covered by the payment. Make sure the WSIB rebate is applied correctly to the payroll tax account.

Here's how:

1. Go to Taxes in QuickBooks Online.
2. Select Payroll Taxes.
3. Locate the green button for recording a payment, and click on the drop-down menu.
4. Choose the option to mark the current WSIB premium, which QBO indicates is due, as Paid.
5. A pop-up will appear with a warning stating that this action will not record a payment from your bank or update the ledger.
6. Click Yes to confirm and mark it as paid.

Moreover, you can refer to this article on configuring WSIB in QuickBooks Online: Workers' Compensation for Quebec (CNESST), Ontario (WSIB), and BC (WSBC).

Also, you can refer to this article on adding an employee's previous payroll information: Add pay history to QuickBooks Online Payroll.

Visit us anytime if you need further help with this payroll concern. I'm delighted to share some more insights with you.