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Sachin89
Jun 21, 2020 7:21 AM UTC
Question

downgrade

I want to decrease the number of users in my current plan.

 

Kindly guide me

 

NB: I use QB enterprise version 2016; label is wrong because it didn't give me any other option

3 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Jun 21, 2020 7:45 AM UTC

Do you have QB Desktop 2016 US Enterprise edition with an active subscription until now? 

Sachin89Author
Jun 21, 2020 7:50 AM UTC

It says "QuickBooks Enterprise Platinum Edition Monthly Standard - Latest Version".

Fiat Lux - ASIA
Fiat Lux - ASIA
Jun 21, 2020 7:59 AM UTC

You still pay the subscription and eligible using the QB Enterprise 2020. You are unable to increase/decrease your license seat. You may cancel your current subscription in CAMPS and purchase a new one. If you are not located in the US, you should purchase it thru a partner/reseller. They will help you to get a new license code and you just need to change it on every machine. You don't need to reinstall QuickBooks.

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