Hi im from Sri Lankaim not a business woman or no any business. My baby has purchased online QB app from a mistake. It has deducted USD 38.how can i refund it.

We're glad to see you here in the Community, Nadeeka. We'll ensure to share the steps on how to cancel your QuickBooks Online (QBO) subscription.

If you have purchased QuickBooks through a mobile app, we will need to go to your app store to cancel the subscription. Here's how you can do it:

1. Open the Play Store app.
2. Tap on the Profile icon.
3. Select Payments & subscriptions and then choose Subscriptions.
4. Look for the QuickBooks Online app in the list and tap on it.
5. On the Manage Subscriptions window, click on Cancel Subscription.

Note: You cannot cancel subscriptions purchased through the Google Play Store on the QuickBooks mobile app. You may follow the official steps to cancel a subscription from Google.

Once finished, you'll be notified with email confirmation. However, you still view the data of your canceled account for a year. You can read this article for more information about canceling your account: Cancel your QuickBooks Online subscription.

For refund concerns, we recommend contacting our Customer Care Team. They have access to a secure environment where they can retrieve your account information, which we are unable to do here.

Here's how:

1. Click the Help (?) icon.
2. On the Assistant tab, enter Talk to a human.
3. Enter a short description of your concern and press Enter.
4. Select Contact Us to connect with a live support agent.
5. Choose how you'll want to get in touch with the support.

• Start a chat with a support expert.
• Get a callback from the next available expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

We genuinely hope that you will reconsider using QuickBooks in the future. If you have any further questions about your subscription, you are still welcome to post here. Have a wonderful day!