how do i match a supplier refund, have entered the refund as a deposit in qb but cannot get them to match

Hi there, @vonnym. I'll share some insights about your concern.

You can also consider creating a bank deposit that will only affect the accounts payable of the vendor. This way, you can proceed to match those in your downloaded transactions.

For more information about how to record a bank deposit in QuickBooks Online, you can visit this article.

I’m adding a link here where you can search for an article that will help you if you need some information or procedures while using QuickBooks Online. Help articles.

Additionally, I'll be leaving these transactions to help you in the future:

• Categorise and match online bank transactions in QuickBooks Online
• Memorise reports in QuickBooks Online
  
  

Don't hesitate to get back to me if you have further clarifications with creating a bank deposit that will only affect the accounts payable of the vendor. I'll be more than happy to provide additional assistance. Keep safe!