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December 11, 2021

I recognize how important it is to enter a new expense in QuickBooks Online, gurusai27-gmail-. I'm here to assist you with that.

 

Before proceeding, did you encounter any error messages when creating the transaction in the program? This way, we'll be able to provide an accurate solution to resolve this.

 

For now, I'd suggest accessing your QuickBooks Online account via a private window. This doesn't use the existing cache files, which makes it a good place to determine if this is a browser-related issue.

 

Here are the keyboard shortcuts: 

 

  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

 

Once logged in, create a new expense. If you're able to do so, let's clear the browser's cache. This removes its stored files to ensure the program performs efficiently.

 

If it doesn't work, I'd recommend using other supported browsers. They'll provide the best and most secure experience with QuickBooks. 

 

If you'd still like to reach out to our support team, I'd suggest visiting this article to learn how: QuickBooks Online Support.

 

Additionally, I've included these articles that'll help you see how much you're paying each supplier on a yearly and monthly basis:

 

 

Please come back and keep us posted on your progress in creating an expense transaction, gurusai27-gmail-. It's always our priority to ensure this gets fixed.