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1 reply

Kristine Mae
Jan 12, 2021 8:28 AM UTC

Let me route you to the right department, Sahdevnandrajog3.

 

We're unable to check the ticket number since this is a public forum. We're not allowed to take any information to protect your account. I suggest reaching out to our customer care support so an agent can provide you an update. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter the ticket number in the description box, then click Let's talk.
  4. Click Start a chat.

I'll include the list of articles to help you manage your account: QuickBooks Online - India.

 

We're available 24/7 if you have other concerns. Feel free to visit the Community anytime.