Is everyone facing no response from quickbooks on any techical issues raised by chat. No one bothers to reply at all.

What do you mean with "missing bank data"? 

Hello there.
 

It looks like you've posted a duplicate question from our Community space. I believe one of my colleagues provided an answer to this concern. That said, I'd be happy to route you to the original link below: https://quickbooks.intuit.com/learn-support/global/other-questions/re-is-everyone-facing-no-response-from-quickbooks-on-any/01/1260457/highlight/true#M4141

Feel free to visit us again if you have follow-up questions. It would be our pleasure to help. Wishing you continued success!