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27 replies

Jan 6, 2020 4:25 PM UTC

I'm getting the same error.  Is QuickBooks working on the solution?

BSullivanAuthor
Jan 6, 2020 4:28 PM UTC

i wish i knew.  this is the 2nd time this has happened in a few months.

 

They keep making changes to the format and i swear it is causing the issues.

Jan 6, 2020 4:27 PM UTC

I am having same issue.  Never happened to me before that I can recall.  Cleared cache.  Restarted computer.  I love paying for these headaches on a monday morning.  

Jan 6, 2020 4:29 PM UTC

Happening to me as well! Thought it was just me, but seems as it may be a QBO issue. Hope for a fix soon!

Jan 6, 2020 4:30 PM UTC

I just tweeted at them about it.

Jan 6, 2020 4:36 PM UTC

They have mine working now.

Jan 6, 2020 4:37 PM UTC

Same error here also.

BSullivanAuthor
Jan 6, 2020 4:44 PM UTC

Might be time to find another accounting solution.  This down time is costing my companies money.

Jan 6, 2020 4:49 PM UTC

Yes, I'm getting the same error code.

 

I've tried restarting my computer and logging in with Chrome, Edge and Explorer. The same "504 Gateway Time-Out" message shows up each time. I've been trying for about 35 minutes now.

 

I think QBO must be down.

Jan 6, 2020 4:51 PM UTC

I am unable to login and so are my other coworkers. I am not getting a error message it just keeps cycling me through the login page. 

Jan 6, 2020 4:58 PM UTC

that's what happening to me now as well

BSullivanAuthor
Jan 6, 2020 5:03 PM UTC

In Quickbooks Online, I went to "Help" and then clicked "Clear Cache" and I am now able to get back in.

Jan 6, 2020 5:07 PM UTC

Now getting the Quickbooks is Offline notice....def seems to be on their end.

 

Jan 6, 2020 5:10 PM UTC

PROBLEM SOLVED!

I found a workaround I went to:

https://quickbooks.intuit.com/login/

 

In the middle of the page I clicked on LIVE Bookkeeping and then signed in this way and I have been able to work the last 20 minutes.

 

Maybe give it a try. 

Jan 6, 2020 5:15 PM UTC

I tried this and it worked! Thanks for the tip!