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July 7, 2021
Question

is there a type of account for the customers who doesnt pay invoices at all?

  • July 7, 2021
  • 2 replies
  • 0 views

ive had some customers at the past who didnt paid thier invoices (some of them did pay half but some of them didnt even pay at all) and i was wondaring is there any type of accounts for this kind of customers so i could add them and count them as loss or product or money and clear out thier acccounts.

2 replies

MaryLandT
July 7, 2021

Yes, there's a type of account you can set up to record uncollectible invoices, ahack180-gmail-c.

 

In QuickBooks Online, you can record them as a bad debt and write them off. To start, you need to create a bad debts expense account and an item to hold the entry.

 

Here's how to do it

 

Create a bad debts expense account:

  1. Go to Settings ⚙, then select Chart of Accounts.
  2. At the upper right, click New to create a new account.
  3. From the Account Type ▼ dropdown, select Expenses.
  4. From the Detail Type, select Bad debts.
  5. Click Save and Close.

Create a bad debt item:

 

  1. Go to Settings ⚙, select Products and Services.
  2. At the upper right, click New, and then Non-inventory.
  3. In the Name field, enter “Bad debts.”
  4. From the Income account ▼ drop-down, select Bad debts.
  5. click Save and Close.

This isn't a real item, it's just to balance the accounting.

 

Once done, please proceed to Step 4 to 6 through this article to complete the entry: Write off bad debt in QuickBooks Online.

 

In case you've accidentally created transactions in QuickBooks, here's what you need to do: Void or delete transactions in QuickBooks Online.

 

Let me know if there are other transactions you need to settle in QuickBooks, just leave a comment below. I'm always right here to help you.