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jacko2
August 14, 2022
Question

Multi currency

  • August 14, 2022
  • 1 reply
  • 0 views

Hi  I have changed the account currency in the chart of accounts but the customer still shows local currency

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
August 14, 2022

When you enable the multi currency feature and change your home currency, any previous transactions with the old currency will remain the same. You will need to convert those transactions manually or purchase a third-party service to do so.

 

JessT
JessT
August 14, 2022

Hi jacko2,

 

I agree with Fiat Lux - ASIA. To resolve this, you have the option is to create another customer profile with the correct currency and recreate the transactions. Then, delete the transactions from the old profile, and then inactivate the old profile. This is ideal if there are only a few transactions.

 

On the other hand, you can check out our help articles for QBO International should you need some references in the future.

 

Let me know if you have any other questions in mind. Take care and have a good one!

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