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January 27, 2021
Question

My custmer return given stock how to i do qubook app give your contact i call you

  • January 27, 2021
  • 1 reply
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1 reply

RenjolynC
January 27, 2021

I'm here to help, regencyimpexvlr.

 

You can do a customer credit when a customer returned an item. Make sure to list the item, qty, and amount. This will return the item to your stock.

 

While the option to create a credit note or credit memo in the mobile app, you'll want to sign in using the web browser.

 

Here's how:

 

  1. Go to + New > Credit note.
  2. Add the customer and the stock information.
  3. Click Save and close.

Please see this sample screenshot as a visual guide:

 

 

If you need to refund the customer, you can process a refund receipt. Here's an article for the steps: Record a customer refund in QuickBooks Online.

 

To view other guides and tutorials, feel free to visit our general help topics page.

 

Please keep in touch with me here if there's anything else you need. I'll be around to help. Thanks.