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invictus-bk
January 9, 2023
Question

1099 Transaction Detail Report not working?

  • January 9, 2023
  • 1 reply
  • 0 views

Was able to view populated 1099 Transaction Detail Reports (for calendar 2022) until about early last week (~Jan 2, 2023). But my team and I haven't been able to view 1099 Transaction Detail Reports at all since then. Getting a "Something went wrong. We are working on it." error message after ~10 seconds of trying to view the report. Are others out there able to view 1099 Transaction Detail Reports?

As soon as we try to view 1099 Transaction Detail Reports, the Report Period defaults to "All Dates" and there is no ability to change this before receiving the error message above. I wonder if All Dates is causing the problem.

Are there others having this problem?

1 reply

F
FateCandylaneT
January 9, 2023

I appreciate you sharing detailed information about your issue, @invictus-bk. Allow me to share some details about the 1099 Transaction detail report.

 

As I've checked my resources here on my end, I've seen similar cases about the error you've received when running the 1099 Transaction Detail report and confirmed an ongoing investigation for this issue. 

 

I understand the relevance of having this 1099 report to check your payment totals and others when filing your 1099s. That said, I recommend contacting our Customer Payroll Team. This way, they'll be able to pull up and gather relevant information in a secure environment. Also, to further assist you with any additional 1099 concerns.

 

You may contact them within their supported hours to ensure you can reach them anytime.

 

Moreover, you can check out this article to guide you in setting up and preparing your 1099s: Create and file 1099s with QuickBooks Online. Also, it helps you file your forms seamlessly with QuickBooks.

 

You can always leave a comment below if you have any additional clarifications or questions. We'd be glad to assist you. Take care!

I
invictus-bkAuthor
January 11, 2023

Hi. Requesting a 1099 Transaction Detail report still results in getting a "Something went wrong. We are working on it." error message. Any progress on your end? Apparently we're not the only users experiencing this problem?

It seems that all other aspects of QBO are working.

J
JamaicaA
January 11, 2023

Hi there, @invictus-bk.

 

Yes, there’s an in-progress report about receiving an error when pulling up 1099 Transaction Detail report. I’m here to share some update about this.

 

Please know that our engineering team is actively working to get a fix. Rest assured that a progress has been made. If you haven’t reached out to our Support Team, you’ll want to do so. This way, you’ll receive updates via email.

 

Here’s how:

 

  1. Go to the Help icon.
  2. Choose the Search tab and then Contact Us.
  3. Enter a brief description of your concern.
  4. Hit Continue.

 

Feel free to read these articles about the 1099 forms and their processes in the program:

 

 

In case you’ll want to keep a copy of the 1099s for yourself and contractors, see this reference for the instructions: Print your 1099 and 1096 forms.

 

Please notify me if you have additional questions about your 1099 forms or how the call goes. I'll be happy to assist you further. Keep safe.

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