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April 14, 2024
Question

2007 mac with 2013 QB desktop that no longer works, unable to migrate to quickbooks online/essentials

  • April 14, 2024
  • 2 replies
  • 0 views

As title says I have a 2007 mac with a 2013 Quickbooks software installed that stopped working in Jan 2024, I paid for Quickbooks Essentials Subscription Online but I am unable to migrate my files, I have tried openings the ".dmg" files which contain ".qb2013" file extensions, I've tried uploading those to the site as well as converting the extensions to ".qbb" ".qbw" and ".qbm" but no success, the files will sometimes upload and be converted to ".qbb" so a ".qbm" file will be turned into ".qbm.qbb" extensions but the site freezes or uploads but then gets stuck asking to pick the right file

 

I have dozens of files to migrate and need to navigate, a quickbooks 2013 on a 2007 mac that no longer works, every time I open it crashes, with the crash utility or whatever sending reports to apple each time, and there's no way to rebuild the data not that it's corrupt

 

Looking for someone to advise.

2 replies

April 14, 2024

I appreciate you taking the time to post here in the community.

 

It seems you posted a relevant question that my colleague Jelayca V answered. If you haven't received notification yet, please refer to this link for her response: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-2007-mac-with-quickbooks-2013-no-longer-working-unable-to/01/1426679/highlight/true#M158086.

 

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead!

April 15, 2024

@Aminullah3 

Which MacOS do you run?