Account Information Update Emails

Welcome to the Community, @JTRPS.

Let me share information about receiving emails that your account has been updated even if you did not log in to your QuickBooks Online account.

First, I recommend checking if the email is valid and not a suspicious activity, phishing scams and potential fraud.

If not, check if you have other users that can access your account? To know if there are changes in your account, you can review the Audit log.

Here's how:

1. Go to Settings ⚙ and select Audit log.
2. Select Filter.
3. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
4. Click Apply.

If there's none, I suggest contacting our Customer Care team. They can help you investigate further with your account.

For future reference, you can read this article to protect and secure your data: How we keep your data safe.

Don't hesitate to comment below if you have questions about securing your account in QuickBooks Online. I'm always here to help. Have a great day.

I have been receiving emails since early in the morning on 2/24. Coming in waves. No explanation, no one to get ahold of. Tried looking at my account and saw nothing unusual. The emails are coming from a legitimate intuit account. I am closing my account and deleting my info!