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joaniebones805
October 10, 2023
Question

'Add subtotal' button missing

  • October 10, 2023
  • 3 replies
  • 0 views

With the roll out of the new invoice features (Oct 2023), the "add subtotal" button is missing that used to allow subtotals throughout an invoice. I separate out invoices in sections and subtotal those sections, so this is a big issue for us. Is there another way to do this?

    3 replies

    I
    IrizA
    October 10, 2023

    Hi joaniebones805,

     

    I can imagine your challenges with the absence of the Add subtotal option in the New Invoice experience recently introduced in QuickBooks Online. I appreciate you taking the time to bring this matter to my attention.

     

    To ensure your feedback reaches the relevant team, I encourage you to submit it through QuickBooks. This will enable us to directly forward your feedback to our Product Development team, so they can consider reintroducing the Add subtotal option in future updates. We sincerely appreciate your understanding and thank you for your contribution in helping us enhance our services.

     

    1. Select the Gear icon, then choose Feedback.
    2. Enter your comments or product suggestions.
    3. Select Next to submit.

     

    On the other hand, the new layout introduces a range of new features that can enhance your invoicing experience. To learn more about these features, please check out this article: See what’s new with estimates and invoices in QuickBooks Online. Then, go to the What you can do with the new estimates and invoices section.

     

    Please feel free to reach out if you need any further assistance regarding the new invoicing experience. Take care and have a good one!

    K
    kylie8
    November 8, 2023

    So you have no suggestions on how to move forward, just a canned response.  

    M
    Menorah7
    February 2, 2024

    BRING BACK TO SUBTOTAL BUTTON! 

    W
    wheyland electric
    June 1, 2024

    Why is the Subtotal button missing? This is horsesh%^. I have to separate my estimates/invoices by specific tasks. This thread has been around for almost 6 months and no reply or fix. This is a major problem. I will be looking for other software.

    M
    MAnneJ
    June 1, 2024

    I am well aware of how significant the add subtotal button is in your business, @wheyland electric. No worries. I'm here to walk you through the steps for adding the subtotal button in the new invoice layout in QuickBooks Online (QBO).

     

    The Add a Subtotal button is already included in the new and updated invoice layout.

     

    Here's how:

     

    1. Go to the +New icon.
    2. Select Invoice.
    3. On the invoice page, scroll down below the Product or Service.
    4. Click the Add product or service drop-down.
    5. Choose the Add a subtotal.
    6. Fill out the necessary fields.
    7. Once done, hit Save or Review and send.

     

     

    Furthermore, you might want to check this article I've included and learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

     

    I'm always available to assist if you require additional assistance managing your invoices. Just leave a reply in the comments. Have a good day ahead! 

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