Skip to main content
S
sibley
August 8, 2022
Solved

ADR Files - SO Many!

  • August 8, 2022
  • 1 reply
  • 0 views

After looking for the cause of my hard drive filling up, I find that I have 17 *.ADR files - each over 500MB created 1 day apart (recently, like the last 17 days).  That is like 8 gigs of data.  shouldn't there be only 1 such *.ADR file? Why is this happening? Is it related to Intuit Data Protect?

Best answer by LieraMarie_A

Hello there, @sibley. Let me provide some information regarding the QuickBooks Auto Data Recovery feature. I'll make sure we get to the bottom of the issue.

 

This feature will automatically make a local backup copy of your company file for you. Every 12 hours after the first ADR copy is made, QuickBooks will make another copy of the file except when you don't have your QuickBooks open. So you'll have two copies, one that is up to 12 hours old and the other one is up to 24. Older copies are then deleted.

 

Did you have any changes last 17 days ago? This information will help me narrow down why it's keeping all your ADR copies for each day.

 

I look forward to hearing back from you and troubleshooting further! 

1 reply

LieraMarie_A
LieraMarie_AAnswer
August 8, 2022

Hello there, @sibley. Let me provide some information regarding the QuickBooks Auto Data Recovery feature. I'll make sure we get to the bottom of the issue.

 

This feature will automatically make a local backup copy of your company file for you. Every 12 hours after the first ADR copy is made, QuickBooks will make another copy of the file except when you don't have your QuickBooks open. So you'll have two copies, one that is up to 12 hours old and the other one is up to 24. Older copies are then deleted.

 

Did you have any changes last 17 days ago? This information will help me narrow down why it's keeping all your ADR copies for each day.

 

I look forward to hearing back from you and troubleshooting further! 

    S
    sibleyAuthor
    August 9, 2022

    Yes, it has been used almost daily. 

    D
    DebSheenD
    August 9, 2022

    Thank you for the detailed information, sibley.

     

    I'm here to help you fix the ADR files in QuickBooks Desktop.

     

    QuickBooks Desktop has a feature called Auto Data Recovery (ADR). This will automatically make a local backup copy of your company file. 

     

    We can perform some troubleshooting steps to isolate this issue by updating QuickBooks to the latest version.

     

    Here's how:
     

    1. Choose the Help menu and hit Update QuickBooks Desktop.
    2. Tap the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
    3. Click Get Updates to start the download.
    4. When the download finishes, restart QuickBooks.
    5. When prompted, accept the option to install the new release.
       

    You can check this article for more information: Update QuickBooks Desktop to the latest release.

     

    If you have questions about Intuit Data Protect (IDP), I recommend contacting our Support Team to get assistance with the data recovery and assist you with the IDP settings. 

     

    Here's how:
     

    1. Open QuickBooks and click the Help menu.
    2. Choose QuickBooks Desktop Help.
    3. On the pop-up screen, tap Contact us.
       

    I've also added articles about how to resolve the various error you might encounter and the How Do I question in QBDT. 

     

     

    Visit us again anytime if you have other concerns about ADR files in QBDT. I'll always be right here to help. Take care!

    Terms & ConditionsAccessibility statement