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January 31, 2024
Question

advance deposit

  • January 31, 2024
  • 1 reply
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We charge an advance deposit of 10% of the cost of the job. If the customer cancels the job anytime after the grace period we keep that deposit. My question is how do I show that transfer on QB Online. I need this amount removed out of unearned deposits and into our income.

1 reply

Clark_B
January 31, 2024

Welcome to the Community, @generatorgirl.

 

Let me help you transfer or record your advance deposit in QuickBooks Online (QBO).

 

To start, you'll have to set up a retainer or deposit for the 10% under the liability account so you can track the amount you received from your customers. Here's how:

 

  1. Go to Settings, then select Chart of Accounts.
  2. Select New.
  3. From the Account Type dropdown menu, select Other Current Liabilities.
  4. From the Detail Type dropdown menu, select Trust Accounts - Liabilities.
  5. Enter a Name for the account (for example, Trust Liabilities) or accept the suggested name.
  6. Select an option from the When do you want to start tracking your finances from the account in QuickBooks? dropdown list.
  7. Select Save and Close.

 

For more detailed information on setting up a retainer or deposit, refer to this article: Record a retainer or deposit.

 

After setting up a retainer or deposit, you'll have to create a Journal Entry to move the unearned income to an income account. I also suggest reaching out to your account for more accurate information.

 

For future reference, you can check this article to guide you in running reports: Run reports in QBO.

 

Don't hesitate to leave a comment below. If you have follow-up questions about setting up a retainer or other QBO-related concerns. I will answer them in any possible way.