After about an hour of actively working in online quickbooks it freezes and we get a "something is not right" error. Any solutions?

Try opening your QBO account on any private/incognito browser.

Encountering an error message can be challenging especially if it disrupts workflows or affects your ability to complete tasks, mcagym. No worries, I'm here to ensure you can continue working on the software without any errors or disruption.

The error message Something is not right in QuickBooks Online (QBO) is caused by temporary issues with the servers or issues related to cached data. To address this, I suggest performing some basic troubleshooting steps, starting with checking if the error message is related to your web browser.

One way to do this is to access your QBO account using an incognito or private browsing window. This allows you to start a fresh browsing session without retaining historical data like cookies, history, or cached files from previous sessions. Sometimes, browser issues like a full cache or outdated files can cause problems, but accessing QBO in an incognito or private browsing window can help rule out these issues.

Please use the following keyboard shortcuts specific to your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

If the private browsing session works, the next step is to clear your browser's cache to reset the system. This process will reboot the system and refresh your browser, which can help resolve remaining problems. It's important to use a supported and updated web browser for the best QuickBooks performance.

Remember, mcagym, if you have any specific questions or need further assistance, feel free to ask me in the comment section below. I'll be happy to provide more detailed information or guide you through any QuickBooks-related tasks.