After changing email address my employee can not access workforce how do I fix this?

Let me show you the steps to resend an invitation to your employee to help them access their workforce, Precisionparking.

After updating an employee's email in their QuickBooks profile, this change won't automatically apply to the Workforce system. To ensure the new email is recognized, we'll need to send them a re-invitation using the newly updated email address from QuickBooks.

Here's how to do that:

1. Go to Payroll, then Employees.
2. Select your employee.
3. Select the Permissions tab.
4. Select Cancel Invite from the Edit ▼ dropdown.
5. From the Access status, select Send Invite.
6. Enter the employee's correct or new email address, then Send an invite.
7. Select Done.

If the old email address remains active in the system, we can contact our QuickBooks Payroll phone support team. They will investigate this behavior to ensure your employees can update their email addresses to align with Workforce.

For future reference, you can provide this article to your employees: View and print your W-2s and other documents in QuickBooks Workforce. This will enable them to view and print their paychecks, W-2s, and personal information in Workforce that you have shared with them.

Are you searching for ways to enhance your experience with QuickBooks? I'm excited to share our Explore QuickBooks Payroll. Assistance is available to help manage transactions and ensure data integrity of accounts. Support is provided for achieving financial success.

We are here to assist you with managing and updating employee information in your account. Please let us know in the comments below if you need further assistance. Stay safe!