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EH67
July 1, 2021
Solved

All income accounts moved under TEMPORARY

  • July 1, 2021
  • 1 reply
  • 0 views

Hello,

Today while running a P&L I noticed that all of our income was listed under a TEMPORARY category.  Upon further inspection, it appears our top-level Income account has somehow been deleted.  All of the sub-categories are still in place and refer to the no-longer-available Income account.   My questions are:

  • Is there some way that I can find the deleted account (it is not Inactive) and return it?
  • Is there a way to find how it happened, and/or who did it?

 

Thanks!

Ed

 

Best answer by ReymondO

Thanks for reaching out to the QuickBooks Community, @EH67.

 

For now, the option to retrieve deleted accounts as well as to check who made the changes is unavailable in QuickBooks Desktop. Only inactive accounts can be activated again. 

 

I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.

 

In the meantime, I'd recommend recreating the account again. Here's how:

 

  1. Go to the Lists menu, then select Chart of Accounts.
  2. From the Account ▼drop-down list, select New.
  3. Choose an account type, and click Continue.
  4. Complete the account details.
  5. Select Save & Close.

 

After setting up the account, you can now enter your transactions again. You can use the following resources as your reference:

 

 

Please let me know if you need clarification about this or anything else I can do for you. I'll be standing by for your response. 

1 reply

R
ReymondOAnswer
July 1, 2021

Thanks for reaching out to the QuickBooks Community, @EH67.

 

For now, the option to retrieve deleted accounts as well as to check who made the changes is unavailable in QuickBooks Desktop. Only inactive accounts can be activated again. 

 

I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.

 

In the meantime, I'd recommend recreating the account again. Here's how:

 

  1. Go to the Lists menu, then select Chart of Accounts.
  2. From the Account ▼drop-down list, select New.
  3. Choose an account type, and click Continue.
  4. Complete the account details.
  5. Select Save & Close.

 

After setting up the account, you can now enter your transactions again. You can use the following resources as your reference:

 

 

Please let me know if you need clarification about this or anything else I can do for you. I'll be standing by for your response. 

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