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nicksonr
August 25, 2023
Question

An invalid ID value was specified.

  • August 25, 2023
  • 1 reply
  • 0 views

this error shows when I try to linked the POs to the Check for some of the transaction, did anyone know what is causing this issue? 

1 reply

LieraMarie_A
LieraMarie_A
August 25, 2023

Hello, @nicksonr. Thank you for bringing this issue to our attention. 

 

To better assist you in resolving this issue, we'll need more information about the specific transactions where you're encountering this error. Could you provide additional details such as the type of transactions involved, any recent changes or updates that might be relevant, and any patterns you've noticed when this error occurs? 

 

Additionally, if possible, could you provide screenshots of the relevant transactions where you're encountering this error? This could help us get a clearer picture of the issue and aid in diagnosing it accurately.

 

Once we have more details, we can work together to identify the root cause and find a solution. Thank you for your cooperation and patience.

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nicksonrAuthor
August 25, 2023

I create the POs, wait till we get the Invoice from Vendors. than we create the Check. and while we create the check we link the check to the POs, this is when the Error happen. I try re-create a new POs, Clear cookie, Switch browser already. This never happen before until this few week. 

 

S
SarahannC
August 25, 2023

I understand this situation has caused, nicksonr. I also appreciate you for revisiting this conversation and adding more details about the issue you've been facing while creating checks linked to Purchase Orders.

I see that you've already taken proactive steps to address the issue, such as recreating purchase orders, clearing cookies, and switching browsers. However, these measures haven't resolved the problem.

 

At this time, I recommend getting in touch with our dedicated technical support team. They will use their available tools to diagnose and resolve it. Rest assured that they will diligently work to pinpoint the underlying cause and offer you an effective resolution. They might create an investigation (if necessary).

 

  1. Within your QBO account, go to Help in the upper-right corner.
  2. In the Search tab, click Contact us.
  3. Enter a brief description of your concern.
  4. Click Continue.

Feel free to return if you encounter any questions or uncertainties while navigating QuickBooks. I'm here to assist and provide any additional information you might require. Bye for now and take care!

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