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March 13, 2024
Question

Anyone experiencing issues with updates from LendingClub - Consumer and Business. It syncs but no update since Jan 8, 2024?

  • March 13, 2024
  • 1 reply
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1 reply

March 13, 2024

I can assist with your banking concern, joanudejiofor.

 

Currently, we've received similar cases or reports about the issue. I recommend contacting our QuickBooks Support Team to be added to the affected users list, ensuring you receive email updates on the investigation's status and resolution. Please include investigation number INV-98312 for expedited processing.

 

Here's how. 

 

  1. Go to the (?) Help icon.
  2. Select Talk to a Human.
  3. Enter a short description of your concern.
  4. Click on I still need a human.
  5. Tap Contact Us to connect with our live support.
  6. Choose to Get a callback.

 

In the meantime, you may consider uploading your transaction manually in QuickBooks. Here's how:

 

  1. Sign in to your bank's website and export your bank transactions.
  2. In your QBO account, go to the Banking menu.
  3. From the Update drop-down, select File Upload.
  4. Click Browse and select the web-connect file from your bank.
  5. Follow the on-screen steps in mapping the data.

 

Check this guide for more details: Manually upload transactions.

 

You might find the following articles helpful about adding and matching transactions in QBO: 

 

 

Keep me posted if you have any other questions about bank transactions. I'll make sure to get back to you as soon as I can. Take care.