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September 17, 2023
Question

Anyone have an AVS mismat error on the QB card but everything is correct? It says address mismatch

  • September 17, 2023
  • 1 reply
  • 0 views
I've looked in my account info and typed it as it says and still have a problem

1 reply

September 17, 2023

Thank you for bringing this to our attention, eric.

 

Address Verification System, or AVS, is a credit card fraud prevention measure implemented on card-not-present transactions. This situation tends to be in e-commerce and phone orders.

 

Usually, this happens because a transaction is declined as the bank will presume that the purchase is being attempted with a stolen or counterfeit debit or credit card. In most cases, AVS mismatches can be resolved by contacting the card issuer and updating the billing address on file.

 

This is done to prevent any fraudulent orders from taking place through the theft of a card or banking information.

 

As a merchant, you can decide whether to follow the AVS mismatch and refuse suspicious transactions or approve it if it’s a customer you trust.

 

For additional instructions, feel free to read the details from this link: Fix customer's declined credit card payments.

 

Also, to know more about QuickBooks Payments, feel free to check out the information from these links:

 

 

Thanks for allowing me to help. I'm here anytime to help if you need further assistance. Keep safe always!