Skip to main content
N
nicolas_goosen
July 14, 2022
Solved

API is down for an hour a day

  • July 14, 2022
  • 1 reply
  • 0 views

We're having a problem where it seems like the quickbooks API is down for roughly an hour per day. Usually between 5am to 6am Eastern Time. I've attached screenshot from uptimerobot.com of one of our webhooks that relies on QBO's API - this is the typical scenario - timeouts in the morning. Has anyone managed to resolve this issue? 

Best answer by JenoP

Thanks for posting your inquiry in the Community, nicolas_goosen.

 

We actually have a separate forum for API, web integration, and developer concerns. Let me share these steps on how to access the site so you can post this question and get help from our API and developer support team. 

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose the product you're using.
  3. Select Ask a Question, then type in your concerns or questions.
  4. Click Ask.

 

You can always visit the forum anytime you have concerns with QuickBooks. We're always here to offer our help again. 

 

1 reply

JenoP
JenoPAnswer
July 14, 2022

Thanks for posting your inquiry in the Community, nicolas_goosen.

 

We actually have a separate forum for API, web integration, and developer concerns. Let me share these steps on how to access the site so you can post this question and get help from our API and developer support team. 

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose the product you're using.
  3. Select Ask a Question, then type in your concerns or questions.
  4. Click Ask.

 

You can always visit the forum anytime you have concerns with QuickBooks. We're always here to offer our help again. 

 

    Terms & ConditionsAccessibility statement