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combsmsb
June 5, 2025
Question

Apply a payment that has already cleared bank statement to an old invoice?

  • June 5, 2025
  • 1 reply
  • 0 views

We received a payment from a client back in May. For some reason it did not apply the payment to the invoice. I followed the directions for "Apply the deposit entry as an invoice payment" but step 5 says, "In the Credits section, select the deposit". There is nothing on the screen that says, "Credits" section.

1 reply

J
JayneusCaesarR
June 5, 2025

Hello there, combsmsb.

 

Before applying the deposit as payment for an invoice, it is essential to search and adjust the deposit details. Here's how:

 

  1. Go to the Gear icon and select Chart of Accounts.
  2. Find the account to which you deposited the payment, and click on View Register.
  3. Select the correct deposit from the list and click on Edit. 
  4. In the Add funds to this deposit section, find the deposit.
  5. From the Received From dropdown, select the customer from whom the deposit originated.
  6. From the Account dropdown, select Accounts Receivable.
  7. Click on Save and close.

 

Once you update the deposit, you can now apply the deposit entry as an invoice payment.

 

Check the following article for more information about finding and editing the deposit and applying it as an invoice payment: Link a bank deposit to an invoice in QuickBooks Online. 

 

Need help managing your books? Our QuickBooks Live Expert Assisted team has your back. We have dedicated bookkeepers ready to assist you in streamlining your accounting processes.

 

To check previous bank deposits in QBO, use the Deposit Detail Report. This report shows all bank deposits in your account. For help on how to generate this report, see the article: Run reports in QuickBooks Online. 

 

Stay in touch here on the Community if you have further questions about linking a deposit to an invoice or any QuickBooks-related concern.

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