Are Contractor email addresses supposed to be grayed out? Is this why none of them have received a link for 1099's?

Thanks for dropping by the Community, @LauraIM.

We can perform basic troubleshooting steps to see if it's a browser issue that's why the contractor email addresses are greyed out and none of them have received a link for 1099s. Sometimes your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, you'll need to clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.

Check out our guide on printing 1099s in QuickBooks Online for more information. 

Know that the Community is always here to back you up. Have a great day ahead!