Automatic Logout

Hi Taylor. I know how challenging it is to deal with the auto log-out issue while working on your account, but I can give you an idea on how to fix it.

The browser uses a cache for efficient loading of QuickBooks. Overtime it gets outdated, so you have to remove them to avoid possible viewing and performance issues with QBO.

To do that, return to your default or normal browser and clear its cache. Please select the appropriate link below:

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

Once done, you need to restart your browser and sign back into QuickBooks account to refresh the system. You can also use another supported browser as an alternative.

For future reference, you can check this article on how to manage your company details: Change your business name, contact info, or EIN in QuickBooks Online.

If you have any more questions and concerns, you can always comment below. I'm around to help.